About Wellings Membership

No, currently Wellings Pharmacy do not provide any online registration, but we do accept registration through phone call (Wellings HQ 010-939 8628) to our Drug Info Department, they will assist you on the procedure of  membership registration.

Wellings Membership currently has Classic and Elite membership. There are differences between the two types of members as table below.

elite-membership

Yes, all customers who have created an account in Wellings Pharmacy will become our Classic member but the point accumulation is not valid for backdated receipts or transactions.

Classic Member can upgrade to Elite Member by point spent of 10,000 points or pay RM35 to entitle a Wellings Elite member card and goody bag.

Yes, you can proceed to the counter or ask any of Wellings staff to assist you for registration of Wellings Membership.

Upon completion of the registration form, you have agreed on information that written on the membership registration form is accurate, current and complete. If the company suspects that any information provided by you is inaccurate, not current or incomplete, the company reserves the right to suspend, terminate or limit, in part or in full, the membership for you. 

ACCOUNT MAINTENANCE

You can earn or redeem points by mentioning your name and phone number at the cashier counter.

If your Wellings Elite member card is lost, stolen or misappropriated, you shall notify the company immediately & effectively by calling (Wellings HQ 010-939 8628), and request suspension of your Wellings Membership. We need a plausible amount of time to process your request. You can apply a new physical card at our branch with payment of RM30.

You can update your details at cashier counter in any Wellings branches. 

WELLINGS MEMBERS DETAILS

Yes, you may start to accumulate points and enjoy member’s privileges immediately.

You can redeem your birthday treats during your birthday month.e.g. your birthday is on 15 April, you can redeem your birthday treat starting from 1 April to 30 April 2019.

You can redeem your birthday treats at cashier counter in any of Wellings branches during your birthday month.

Kindly visit our website (https://wellingsco.com), social media (https://web.facebook.com/penangwellingspharmacy/) or at the cashier counter. 

No, Elite Members are required to redeem birthday treats by themselves without prior notification. 

 

No, you can only redeem and utilise the birthday treats within your birthday month.

Wellings Membership has no validity period, it is a lifetime membership.

Yes. Wellings Member’s rewards will be forfeited and all points will be voided if there is no transaction within 3 years. e.g. points earned in April 2019 will expire on 30 April 2022.

 

The Wellings Membership is designated for individual use by the respective member only. No merging or transfer of points from different Wellings Member is allowed.

For Classic Member, you can get 0.5 Wellings Point for every RM1 spent. As for Elite Member, you can get 1 Wellings Point for every RM1 spent.

As a member, you can presents your Wellings-branded recyclable bag upon checkout. Maximum 5 points accumulated per transaction receipt even with more than one (1) Wellings-branded recyclable bag.

You can check at the bottom of transaction receipt stated as “Accumulated Points” or you can check your points earned at cashier counter.

Points earned are based on the total amount settled in each purchase. Accumulation of receipts for points issuance is not allowed. e.g. if you are Elite Member and spent RM10.50 for a certain purchase (10 points earned), and after the transaction is settled, you spend RM10.50 for another purchase (10 points earned), the total points accrued from the both purchases should be 20 rather than 21.

Points can be redeemed at Wellings branches at the conversion rate of 2500 points = RM5. You may also keep accumulated points through several purchases and redeem goods of higher value at a later time. You may convert points to redeem selected services or products. 

Points must be redeemed in minimum blocks of 2500 points = RM5 with no maximum limit.

PRIVACY POLICY

All personal data submitted will be kept highly confidential secured. Your contact information will be used solely by Wellings Pharmacy for promotional purposes only.

We do not encourage sharing of your Wellings Member to prevent cases of misappropriation of use. Wellings Pharmacy shall not be liable for the loss of points or rewards that was caused by such behaviour.